Terms and Conditions

1. Introduction

Welcome to Moneos, a financial technology company providing digital financial services. By accessing or using our services, you agree to abide by these Terms and Conditions. If you do not agree, you must not use our services.

2. Definitions

• ”Moneos” ( “We”, “Us”, or “our” ) refers to Moneos Ltd, registered in Scotland.
• “User” , “you”, or “your” refers to individuals or entities using our services.
• “Services” means all financial technology products and services provided by Moneos.

3. Eligibility

You must be at least 18 years old and legally capable of entering into a contract under Scottish law. By using our services, you confirm your eligibility.

4. Services Provided

Moneos offers digital financial solutions, including but not limited to:

• Online payments
• Digital wallets
• PDQ Machines
• Spending cards

5. User Accounts

To access certain services, you must register for an account, providing accurate and up-to-date information. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.

6. Fees and Charges

Moneos may charge fees for certain services, which will be disclosed before use. You agree to pay all applicable fees and taxes.

7. Acceptable Use

You agree not to use our services for any unlawful or fraudulent activity, including but not limited to:

• Money laundering
• Fraudulent transactions
• Unauthorised access to systems

Moneos reserves the right to suspend or terminate accounts involved in prohibited activities.

8. Data Protection and Privacy

Moneos complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We process personal data in accordance with our Privacy Policy.

9. Liability and Disclaimers

• Moneos provides services “as is” without warranties of any kind.
• We are not liable for losses due to unauthorised account access unless caused by our negligence.
• Moneos is not responsible for third-party services integrated with our platform.

10. Complaints and Dispute Resolution

If you have a complaint, you may contact our customer support. Disputes shall be governed by Scottish law and resolved in Scottish courts.

11. Amendments

We may update these Terms and Conditions. Continued use of our services after changes take effect constitutes acceptance of the revised terms.

12. Contact Information

For questions, contact us at: Moneos Ltd

Email: support@moneos.co.uk

Phone: 0330 113 3463

Address: 6a, 321 Springhill Parkway, Glasgow, G696GA